OBDU Pharma Privacy Policy

Effective Date: 14 October 2024

Introduction:

Obdu Pharma is committed to protecting the privacy and confidentiality of our patients' personal and health information. This Privacy Policy outlines how we collect, use, disclose, and protect your information.

Scope:

This policy applies to:

  • Patients who receive services from our pharmacy.
  • Individuals who provide personal or health information to us.
  • Our website and online services.
Information We Collect:

We collect the following types of information:

  • Personal information: name, address, phone number, email, date of birth, and other contact details.
  • Health information: medical history, prescriptions, medication lists, allergies, and other health-related data.
  • Payment information: credit card details, insurance information, and other payment-related data.
How We Collect Information:

We collect information:

  • Directly from you through:
    • Prescription requests
    • Patient profiles
    • Consultations
    • Online forms
  • From healthcare providers and other authorized sources.
  • Automatically through our website and online services (e.g., cookies, log files).
Use of Information:

We use your information:

  • To provide pharmacy services and fill prescriptions.
  • To communicate with you about your medications and health.
  • To process payments and manage accounts.
  • To improve our services and patient care.
  • To comply with legal and regulatory requirements.
Disclosure of Information:

We may disclose your information:

  • To healthcare providers and other authorized healthcare professionals.
  • To insurance companies and benefit managers.
  • To regulatory agencies and law enforcement (as required by law).
  • To our business associates and contractors (under confidentiality agreements).
  • With the Government, if required.
Protecting Your Information:

We implement reasonable physical, technical, and administrative safeguards to protect your information from unauthorized access, use, or disclosure.

Patient's Rights:

You have the right to:

  • Request access to your information.
  • Request corrections to your information.
  • Request restrictions on use and disclosure.
  • Request an accounting of disclosures.
  • File a complaint.
Contact Information:

For questions, concerns, or requests related to this Privacy Policy, please contact:

  • OBDU Pharma
  • 212,Second floor, Cyber Heights, Opposite Indira Gandhi Pratishthan, Vibhuti Khand, Gomti Nagar, Lucknow, Uttar Pradesh 226010
  • +91 8061174297
  • info@digitaldoctorclinic.com
Changes to This Policy:

We reserve the right to update this policy at any time. Changes will be posted on our website.

Acknowledgement:

By using our services or providing personal or health information, you acknowledge that you have read, understood, and agree to this Privacy Policy of OBDU Digital Doctor Clinic Health Care Private Limited.

Indian Laws and Regulations:

This privacy policy is compliant with:

  • Indian Medical Council (Professional Conduct, Etiquette and Ethics) Regulations, 2002.
  • The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
  • Other applicable Indian laws and regulations.