At Obdu Pharmacy, operated under the Digital Doctor Clinic, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard it. By using our website and services, you agree to the collection and use of your information as described in this policy.
1. Information We Collect
We collect two types of information:
- Personal Information: This includes information you provide directly to us when using our services, such as your name, email address, phone number, shipping address, payment details, and any medical or health-related information you may provide (only when relevant for the services you request).
- Non-Personal Information: This includes data collected automatically when you visit our website, such as your IP address, browser type, device type, browsing patterns, and website usage data. This information helps us improve your experience and our website's functionality.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: We use your personal information to fulfill orders, process payments, provide teleconsultation services, offer pharmaceutical consultations, and deliver your medications.
- To Improve Our Services: We analyze non-personal information to enhance our website’s performance, troubleshoot technical issues, and improve our services and user experience.
- To Communicate with You: We may use your contact information to send order updates, promotional offers, or important notifications related to our services. You can opt-out of promotional communications at any time.
- To Comply with Legal Obligations: We may use or disclose your information as required by law or to comply with any legal processes.
3. How We Protect Your Information
We take your privacy seriously and have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes the use of encryption for sensitive data, firewalls, and secure server protocols.
However, please note that no method of internet transmission is 100% secure, and we cannot guarantee the absolute security of your data.
4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information in the following circumstances:
- With Service Providers: We may share your data with trusted third-party vendors who help us operate our business, such as payment processors, delivery services, and teleconsultation platforms. These parties are obligated to keep your information secure and only use it for the purpose of performing services for Obdu Pharmacy.
- For Legal Compliance: We may disclose your information if required to do so by law, regulation, or legal process, such as a court order or subpoena.
5. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your experience, analyze website usage, and gather demographic information. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.
6. Your Rights
You have the right to:
- Access your Information: You may request access to the personal information we hold about you.
- Update or Correct Information: If your personal information is inaccurate or incomplete, you may update it through your account or by contacting us.
- Delete your Information: In some cases, you may request that we delete your personal information, though certain data may be retained for legal or business purposes.
To exercise any of these rights, please contact us at [Insert Contact Information].
7. Children’s Privacy
Our services are not directed to children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
OBDU Pharmacy (Digital Doctor Clinic)
Phone: +91 95800 72547
Website: www.obdupharmacy.com
Address: 212, Cyber Heights, Vibhuti Khand, Gomti Nagar, Lucknow, Uttar Pradesh 226010
Mail Us: info@digitaldoctorclinic.com
By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.
